You will be provided with a dedicated liaison as part of our service, a caring member of our team who can be your one point of contact for any information or support you may need from start to finish. This extra personal service means time and focus will be given to minimising any stress or disruption to you during the works process, making sure it is an enjoyable experience working with us.
Paul the surveyor visited twice and liaised with my builder to agree the best treatment for the situation. Both times he was extremely helpful with his advice. Operative turned up on time and carried out work efficiently and with great respect for my house. I have already recommended them to a friend
Really helpful at first call, told me to speak to the builder. When I had no joy I went back to them and they came out quickly and the surveyor was really helpful and explained what we needed to do. Quote was very reasonable. Cannot fault the service.
I am happy with the workman who was professional throughout. He was punctual and hopefully when it rains the garage will remain dry. I would be more than happy to refer the company to a friend.
Very personable service from the first call through to the damp survey. I wouldn’t hesitate to use them again or recommend.
Great communication from office staff and very helpful. Surveyor was also prompt and pleasant to discuss issues with property and advised what to do next.
Old fashioned straight forward excellent service.
Really helpful at first call, told me to speak to the builder. When I had no joy I went back to them and they came out quickly and the surveyor was really helpful and explained what we needed to do. Quote was very reasonable and the work was carried out when I was on holiday and no mess left at all. Cannot fault the service.
Called in Essex & Anglia Preservation Limited after receiving a very poor and basic service from a ‘well known’ company that specialises in timber and damp. Excellent service throughout, from first point of contact with the lady we spoke to on the phone to the chap who carried out the survey. Very knowledgeable. Knew their stuff. Didn’t try to make work that didn’t exist A pleasure to deal with and would highly recommend. Use their services with confidence
The chap who completed the work was polite and happy to explain all aspects of the job – he also had a very positive attitude towards parts of the job which were going to be a bit of a challenge. The job was successfully/professionally completed and the area left tidy and clean.
The workers were very good in all that they carried out. They moved and covered my furniture. At the end of the work everything was cleaned to a very good standard.
Quick and efficient work carried out by friendly and knowledgeable staff. Would happily use them again and recommend to others
Very pleased that they honoured the guarantee for works undertaken in the late 1990’s and for the previous property owner, with no hesitation. Works carried out promptly and the workman was very polite and courteous.
Excellent Service! The work was carried out promptly, at a competitive price and to a very professional standard. Laura, Zoe & Paula offer great advice and even as a non trade person you feel comfortable & reassured in the service they offer. We have used Essex & Anglia Preservation before which I think speaks for itself. I cannot recommend highly enough!
Stewart who undertook the work explained the cause of the problem as he proceeded. Giving me confidence in the long term outcome. All the staff I had contact with were similarly pleasant to deal with and efficient.
Wonderful service inspiring confidence from start to finish. Great technical expertise demonstrated by all the team who were always on hand to answer queries and guide the project. This was the most important element of my build and it feels great to know that I’ve got it right with the right investment for years to come.
Happy with the overall service
Superb, highly recommend. Punctual and efficient
All excellent, can not fault